Last updated: December 2023
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and should include all accessories, manuals, and documentation that came with the product.
We accept returns for the following reasons:
The following items cannot be returned unless defective:
Submit a return request through your account dashboard or contact our customer support team within 30 days of delivery.
Our team will review your request and provide return instructions within 24-48 hours.
Package the item securely with all original accessories and ship it to our return address. We recommend using a trackable shipping service.
Once we receive your return, our quality team will inspect the item to ensure it meets return conditions (2-3 business days).
After approval, we will process your refund to the original payment method.
Once the refund request is approved, the refunded amount would be credited to the user within 7 business days.
The exact timing may vary depending on your bank or payment provider. Credit card refunds typically appear in 3-7 business days, while digital wallet refunds are usually faster.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Note: For defective or incorrect items, we will provide a prepaid return shipping label at no cost to you.
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at forcher013@gmail.com and send your item to our return address.
If you haven't received your refund within the promised timeframe, please take the following steps:
Only regular priced items may be refunded. Sale items cannot be refunded unless they are defective.
If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Contact our customer support team for assistance with returns and refunds:
Contact Number
89261 20237
Email Address
forcher013@gmail.com
Support Hours
Monday - Saturday: 9:00 AM - 6:00 PM IST
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